SMART FED is a combination of structured employee surveys and time-independent employee feedback. The portal aggregates employee feedback to identify factors that strengthen or weaken the performance of organizations.
Employee ratings are continuously analyzed from a temporal, thematic, and organizational perspective in order to provide accurate and relevant information on developments within the organization. This enables management to take timely, efficient, and effective action.
From Feedback to Feedforward
The evaluation perspectives shown below will help you to organizationally assign and correctly weight the accumulated experiences and observations of your employees.
Time Perspective
Number of feedbacks broken down by feedback addressees, topics and criteria.
Thematic Perspective
Number of feedbacks broken down by feedback addressees, topics and criteria.
Organizational Perspective
Number of feedbacks broken down according to their origin – e.g. departments, teams, staff units, branches etc.
In the thematic perspective, the open comments of the employees provide you with additional information on what exactly is valued or what needs to be improved in concrete terms.
The regular “re-evaluation of feedback” also provides important insights into the effectiveness and perception of implemented improvement measures.
This information is evaluated and published separately for you in the Management Cockpit.
