360° feedback for organizations
Appreciation by listening

What you should know about SMART FED’s feedback app.
SMART FED listens to your employees instead of questioning them.
The app is based on an object-oriented approach, in which your employees themselves select from a comprehensive catalog of criteria what they would like to provide specific feedback on.
SMART FED thus uniquely combines the goals of the classic employee survey ⇒ structured and evaluable feedback, with the goals of instant feedback ⇒ open, individual and direct.

What you should know about SMART FED’s feedback app.
SMART FED listens to your employees instead of questioning them.
The app is based on an object-oriented approach, in which your employees themselves select from a comprehensive catalog of criteria what they would like to provide specific feedback on.
SMART FED thus uniquely combines the goals of the classic employee survey ⇒ structured and evaluable feedback, with the goals of instant feedback ⇒ open, individual and direct.
Save a lot of time and the idle discussions about the right selection and formulation of questions for employee feedback.
Simply select which feedback addressees, topics and criteria are relevant for your organization.
This requires only a few minutes and you listen to your employees – 360°/365 days a year – without time-consuming and annoying surveys.
Feedback categories
The following overview shows a selection of feedback addressees and topics on SMART FED’s feedback portal.
You can discover more topics and the detailed feedback criteria in the SMART FED Demo Account.
Organization

- Goals
- Culture
- Cooperation
- …
Supervisors

- Communication
- Integrity
- Appreciation
- …
Team

- Tasks
- Cooperation
- Team meetings
- …
Job

- Responsibilities
- Competences
- Goals/Objectives
- …
Workplace

- Working space ratio
- Working conditions
- Health protection
- …
Work equipment

- IT Hardware
- IT Systems
- Tools
- …
Personnel development

- Advanced vocational training
- Job rotation
- Career promotion
- …
Working home

- Collaboration tools
- ICT equipment
- Remote work
- …
Other, specific SMART FED feedback categories
Onboarding
Integration & introduction of new employees
Rules & Regulations
Internal regulations and management systems
Customer orientation
Internal view of customer experience